Shipping Policy

Effective date: November 12, 2026

1. Processing Time

Orders are prepared and shipped within 1–2 business days after payment confirmation. During peak seasons (Black Friday, Christmas), processing may take slightly longer.

2. Delivery Time & Fees

Estimated delivery time = processing time + transit time. Actual dates may vary due to customs, weather, or carrier delays.

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can also visit our Order Tracking page at any time.

4. Duties & Taxes

For international orders, import duties and taxes may apply and are the responsibility of the recipient unless stated otherwise at checkout.

5. Address Accuracy

Please double-check your shipping address at checkout. We cannot redirect or reship orders due to incorrect addresses provided by the customer. If you notice an error right after ordering, contact us immediately and we will try to intercept the parcel before it ships.

6. Lost or Delayed Parcels

If tracking shows no movement for more than 7 days, or the parcel is marked delivered but not received, contact us within 7 days — we will open an investigation with the carrier and resend or refund as appropriate.

7. Split Shipments

If your order contains items with different availability, it may ship in separate parcels at no extra cost to you.